Welcome to altovbeauty.com, the official website of AltoV Beauty, LLC. By using this website and purchasing from us, you agree to the following Terms and Conditions. Please read them carefully.

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1. Use of Our Site

By accessing or using our Site, you confirm that you are at least 18 years old and capable of entering a legally binding agreement. If you do not agree to these Terms, please do not use our Site.

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2. Orders and Payments

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.

We accept major credit cards and other payment options listed at checkout. All prices are in USD and do not include applicable taxes, shipping, or duties.

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3. Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery estimates are not guarantees and may vary due to external factors. Once your order ships, we are not responsible for delays caused by carriers or customs.

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4. Returns

Please refer to our Return Policy for instructions and eligibility. Returns must be unused, in original packaging, and initiated within the allowed return window.

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5. Product Use and Results

Our products are for external use only. Results may vary depending on individual skin type, tone, and other factors. We do not guarantee specific outcomes.

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6. Intellectual Property

All content on this website—including logos, images, text, and product designs—is owned by AltoV Beauty, LLC. You may not copy, distribute, or reproduce any content without written permission.

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7. Account Responsibility

If you create an account, you are responsible for all activities under that account. Keep your login details secure and notify us of any unauthorized access immediately.

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8. Prohibited Activities

You agree not to:

• Use the site for any unlawful or harmful purpose

• Attempt to interfere with the site's operation or security

• Submit false information or place fraudulent orders

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9. Third-Party Links

We may link to third-party websites for convenience. These links do not mean we endorse or control those websites. Access them at your own risk.

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10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our Site or Products.

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11. Indemnification

You agree to defend, indemnify, and hold AltoV Beauty, LLC harmless from any claims or liabilities related to your use of the Site or breach of these Terms.

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12. Termination

We reserve the right to terminate your access to the Site at any time, with or without cause or notice.

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13. Governing Law

These Terms are governed by the laws of the State of North Carolina. All disputes shall be handled in courts located in Wake County, North Carolina.

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14. Updates to These Terms

We may update these Terms at any time. Continued use of our Site after changes are posted means you accept the updated Terms.

 

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15. AI Disclaimer

AltoV Beauty uses AI-powered tools to support swatches, shade matching, and copywriting. Every result is reviewed and approved by our human team of experts to ensure accuracy, inclusivity, and alignment with our brand values. AI assists us, but people make the final decisions.

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16. Contact Information

If you have any questions, please contact us:

AltoV Beauty, LLC
5540 Centerview Dr Suite 200-288
Raleigh, NC 27606
Email: hello@altovbeauty.com
Phone: 919-438-0105